FAQs
Products & Sizing
Baby vs Classic tees?
- Baby tees: Shorter, close-fitting.
- Classic tees: Longer, baggier.
All our products run true-to-size.
Care instructions?
- Machine wash - warm water, inside out, with similar colours.
- Tumble dry - low heat.
- Iron - inside out.
Do you offer additional sizes?
If you would like to get a different size than those offered on the product pages, get in touch at hello@printsavethequeen.com and we'll see how we can help.
Which size should I get?
All our products run true-to-size. So if in doubt, get your usual size.
- For a tighter fit: one size down.
- For a baggier fit: one size up.
To be extra sure, you can always check the size chart on each product page and see the measurements.
Orders & Shipping
Do you ship to my country?
Yes, we ship worldwide! Shipping is free over €35 (~£31, $40, AU$60), or €3 (~£2.6, $3.5, AU$5) for all countries.
We do not currently ship to North Korea, Ukraine or Russia.
How can I track my shipment?
Once your order is shipped, you will receive an email with a tracking link to follow the order.
It may take up to 3 business days for the carrier to update the status.
How much is shipping?
Shipping is free over €35 (~£31, $40, AU$60), or €4 (~£4, $5, AU$7) for all countries.
How long will it take to get my order?
All our products are made to order, avoiding overproduction and waste, here are the estimated shipping times:
- Europe: 5-10 days
- United States: 4-9 days
- United Kingdom: 5-10 days
- Australia: 5-10 days
- Canada: 5-10 days
- Rest of world: 7-12 days
I think my parcel is lost, can you help?
All our shipments are tracked.
If you think that the parcel got lost or have an issue with the tracking link, please contact us at hello@printsavethequeen.com and we'll help you.
What is the return policy?
If you receive a damaged product or there's a manufacturing error we offer a free replacement. Contact us within 30 days of delivery and we'll take care of it!
Because every product is made to order returns and exchanges are not supported if you order the incorrect size, design or colour.
Where do you ship from?
Depending on where you live, orders will be shipped from the following countries:
- Australia
- Canada
- Czech Republic
- Germany
- Netherlands
- Poland
- United Kingdom
- United States
We always try to ship from the closest location to you, reducing shipping times and CO2 emissions.
Will I have to pay customs?
98% of orders pay no customs fees!
We work with our partners to ship to you from the closest location, avoiding fees, and when possible to have those covered by our shipping providers.
Will items arrive separately?
Items may arrive separately.
Made-to-order means that depending on stock levels, quality and best speed, items may be created and shipped from different locations.